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When applying for or renewing an Australian visa, police clearance certificates, from both the Australian Federal Police (AFP) and the corresponding equivalent in your home country, are often required. We have created a list and guide with up to date information that covers everything you need to know on how to get the Philippine NBI clearance certificate.

What is NBI clearance?

NBI clearance is the Philippine police clearance certificate issued by the National Bureau of Investigation. The document is used for many different purposes in the Philippines. It is basically a document certifying that you have not committed any grave crimes and it’s sometimes required for job applications. It can also be used as a valid ID, for voter registration and for business registration. It is also often used for overseas visa applications. 

NBI clearance in Australia 

Whether you are applying for one for the first time, or are simply renewing yours, the process can be a bit tedious and time-consuming. This is because consulates in Australia cannot fully process your NBI certificates. You might be required to send documents to the Philippines by post as part of the process.  We advise giving the entire process around two to four weeks. Keep this in mind if you have deadlines for your visa.  

NBI clearance renewal 

The process will largely depend on whether or not you already have an NBI and when it was issued to you. Check the year your most recent NBI certificate was issued. The process of acquiring one is dependent on the issue date of your most recent document.

NBI clearance renewal requirements: Certificates issued after 2014

If your most recent NBI clearance was issued after 2014, you need to authorize someone in the Philippines to facilitate the renewal. 

Then make sure he/she brings the following to the NBI clearance office

  • Your original NBI certificate (must have been issued after 2014). If you have the certificate with you in Australia, you need to send the original copy by post. 
  • Signed authorization letter
  • Photocopy of your passport
  • PHP 200 in cash or money order (You can send money from Australia to the Philippines using Sable Remit)
  • Government ID of your authorized person
  • Two passport photos of yourself; taken in the last three months

Overseas applicants can only have their NBI certificate processed at the main office located at UN Avenue, Manila. There is no need to make an online appointment as there is a dedicated queue for overseas applicants.

The address is:

3rd Floor, NBI Clearance Building
UN Avenue, Ermita
Manila, Philippines

NBI clearance requirements: New applications, name changes, and certificates issued before 2014 

If your most recent document was issued before 2014, you are getting an NBI clearance for the first time or your name has changed due to marriage, you need to start a new application. It will be best to contact your local Australian consulate, as the processing differs depending on the state.  We have provided all consulate information in Australia below. 

Usually, you would need to set an appointment with the consulate to get a form and fingerprint card.  You will then bring this to a major police station where an officer can witness you have your fingerprints impressed (rolled with ink). After this, you can arrange an appointment again with your consulate to have your document notarized. 

Important to note: 

  • Policies differ amongst various states so best to contact your nearest consulate first. Some consulates can witness the fingerprinting, whilst others require you to go to a police station first.
  • Walk-ins are normally not accepted.

The Philippine consulates in Australia 

Melbourne, VIC

Mode of appointment: Email melbournephilconsulate@gmail.com
Contact details:
Tel: 03 8375 9646
For urgent matters, call 042 656 1217
Email melbournephilconsulate@gmail.com
Address: Level 3,
257 Collins Street,
Victoria 3000

Sydney, NSW

Mode of appointment: Book your appointment: Philippine Consulate General Sydney Appointment System (timetap.com)
Contact details: SMS 0415 426 400 or email sydney.pcg@dfa.gov.ph
Address: Philippine Center,
Level 1 27-33 Wentworth Avenue,
NSW 2000

Brisbane, Queensland

Mode of appointment: Email admin@qldphilconsulate.com
Contact details: 0411 359 182
Address: Regus,
LEVEL 22/69 Ann St,
Brisbane City QLD 4000 (Wednesdays only)

Perth, WA

Mode of appointment: Email philconsulperth@iinet.net.au
Contact details: (+61) 0408 301 038
Address: Australia Asia House Ground Floor,
275 Stirling Street Perth,
WA 6000

Darwin, NT

Contact details: (61-8) 8927 3926 or (61) 417 081 546
Address: 22 Mirrakma Crescent Lyons,
NT 0810,
P.O. Box 42457 NT 0811 Darwin

Adelaide, SA

Mode of appointment: Email: consul@philconsulatesa.com.au
Contact details: (0)434 911 202
Address: Innovation House
Tenancy Room 23 & 24,
50 Mawson Lakes Boulevard,
Mawson Lakes,
South Australia 5094

Hobart, TAS

Mode of appointment: Email: consul@tradesmarts.com.au
Contact details: Call +61 419 608 124 or email consul@tradesmarts.com.au
Address: Ground Floor ,
146 Campbell Street,
TAS 7000

Canberra, ACT

Mode of appointment: Register and book: https://bookng.philembassy.org.au/
Contact details: Call 02 6273 2535 (local 231) or 0408 735 383
Address: 1 Moonah Pl,
ACT 2600

Your NBI clearance appointment at the Australian consulate

You will need to bring the following with you: 

  • Two passport photos; taken in the last three months 
  • Valid passport; original and a photocopy
  • AUD 45 cash (cards are usually not accepted)
  • Self-addressed and stamped Expresspost envelope (you can purchase one from any AUSpost branch)

 After payment, the consulate will send your notarized document to your address. 

Once you receive your processed document in the mail, you need to send the notarized document to your authorized person in the Philippines and have them process your NBI clearance along with the following documents:

  • Signed authorization letter
  • Photocopy of your passport
  • PHP 200 in cash or money order (You can send money from Australia to the Philippines using Sable Remit)
  • Government ID of your authorized person
  • Two passport photos; taken in the last three months

Have them go to the main office at UN Avenue:

Mailed Clearance section
3rd Floor, NBI Clearance Building
UN Avenue, Ermita, Manila, Philippines

Trunkline number: +63 2 523 8231 (local 5465)
Mobile numbers: + 63 915 689 3113 and +63 920 122 3327
Email address: spsobida@gmail.com

After your authorized person receives your NBI certificate, they can email a scanned copy to you or send it by mail. Do note that most visa applications only require a digital copy so a scanned copy will suffice. 

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